A. Introduction
The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.
Consenting to our use of cookies in accordance with this policy on your first visit to our website allows us to use cookies each time you visit our site.
B. Collection of personal information
The following types of personal information may be collected, stored and used:
- Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
- Information about your visits to and use of this website, including the referral source, length of visit, pages viewed and navigation paths;
- Information such as your email address, which you provide when registering on the site;
- Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters;
- Information you enter when using the services on our website;
- Information generated while using our site, including when, how often and in what circumstances you use it;
- Information relating to purchases you make, services you use or transactions you carry out on our site, including your name, address, telephone number, email address and payment information;
- Information contained in any communications you send us by email or via our website, including their content and metadata;
- Any other personal information you send us.
Before disclosing to us personal information relating to another person, you must obtain that person's consent regarding both the disclosure and the processing of that personal information in accordance with the terms of this policy.
C. Use of your personal information
Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the site. We may use your personal information to:
- Administer our website and our business;
- Personalise our website for you;
- Enable your use of the services available on our website;
- Send you the goods purchased on our site;
- Supply the services purchased on our site;
- Send you statements, invoices and payment reminders, and collect your payments;
- Send you non-marketing commercial communications;
- Send you email notifications that you have specifically requested;
- Send you our newsletter by email, if you have requested it (you can inform us at any time that you no longer wish to receive it);
- Send you marketing communications relating to our business, if you have expressly given your consent (you can inform us at any time that you no longer wish to receive them);
- Provide anonymised statistical information about our users to third parties;
- Handle requests and complaints you send us;
- Maintain the security of our website and prevent fraud;
- Verify compliance with the terms and conditions governing the use of our website.
Without your explicit consent, we will not provide your personal information to third parties for their direct marketing.
D. Disclosure of your personal information
Except as otherwise provided in this policy, we will not pass on your personal information to third parties, except:
- To the extent that we are required to do so by law;
- In connection with any ongoing or future legal proceedings;
- To establish, exercise or defend our legal rights;
- To the buyer (or prospective buyer) of any business or asset that we are considering selling;
- To any competent authority that may request the disclosure of this information.
Except as provided above, we will not pass on your personal information to third parties.
E. Retention of your personal information
The personal information we process is not kept for longer than is necessary for the purpose for which it is processed. Your data is kept for as long as you have an account on our site. We will nevertheless retain documents containing personal data to the extent required by law, or if they may be relevant to ongoing or potential legal proceedings, or to establish, exercise or defend our legal rights.
F. Security of your personal information
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All personal information you provide to us is stored on secure servers (protected by password and firewall). All electronic financial transactions carried out through our site are protected by encryption technologies.
You acknowledge that the transmission of information over the internet is inherently insecure, and that we cannot guarantee the absolute security of data sent in this way. You are responsible for keeping confidential the password you use to access our website; we will never ask you for your password (except when you log in to the site).
G. Amendments
We may update this policy by publishing a new version on our website. You should check this page regularly to be aware of any changes.
H. Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict and port your personal data, as well as the right to object to its processing for marketing purposes. You can exercise these rights directly from your account, or by contacting us. You can ask us at any time to stop processing your information for marketing purposes.
I. Third-party websites
Our website contains links to third-party websites. We have no control over these sites and are not responsible for their privacy policies or practices.
J. Updating information
Please let us know if the personal information we hold about you needs to be corrected or updated.
K. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a browser and stored by it. The identifier is sent back to the server each time the browser requests a page. Cookies can be "persistent" (stored until their expiry date or deletion) or "session" cookies (expiring when the browser is closed). Our site uses both session and persistent cookies.
We use Google Analytics and Google Ads on our website to recognise your computer during your visits, track your navigation, enable the shopping cart, improve and analyse the use of the site, prevent fraud, and personalise your experience.
Most browsers allow you to refuse or accept cookies, as well as delete those already stored; check the help menu or settings of your browser for the exact procedure. Blocking all cookies will have a negative impact on the use of many websites, and you will not be able to use all the features of our site.